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Creating Value With Context-Aware Collaboration

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by: Nisha Sharma and Masoud Loghmani Integrating context-aware services with collaboration tools can improve the way companies share ideas, resolve issues and provide excellent customer service. Context-aware services—which use data from mobile, social, Web and physical environments—are changing the way consumers interact with businesses. However, many enterprises have yet to…

Why Do Managers Hate Agile?

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by: Steve Denning Why don’t Agile and management get along? In a poll last Wednesday of some 400 people working in many different firms where the practices known as Agile and Scrum are being implemented, 88 percent reported tension between the way Agile/Scrum teams are managed in their organization and…

Product Scope vs. Project Scope

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by: Claudia Vandermilt For those seeking certification in project management, there are two terms that can sometimes cause confusion: product scope and project scope. While “scope” refers to the overall goals of a project, or how we get to the point where we consider a project complete, the two constituent forms…

Employee Engagement Depends on What Happens Outside of the Office

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by: Susan LaMotte Companies spend over $720 million each year on employee engagement, and that’s projected to rise to over $1.5 billion. And yet, employee engagement is at record lows — 13% according to perennial engagement survey leader Gallup. What’s wrong here?  Perhaps human resources leaders are spending their money in the wrong places. Or the modern…