- Be an active communicator. A good project manager isn’t just the conductor of the project. He or she is also a facilitator for team members’ performance and growth. That starts by being an “active communicator,” which means you do two things: communicate with your team in a clear and effective manner, and actively listen and turn to your team members for their thoughts and experiences as related to the project.
- Trust your team. You may find yourself in a position where you lack specific technical expertise. In these cases, it is only human to feel stressed, because you may have questions about how you can clearly define the project’s success metrics or the performance of your team. But a good project manager turns these situations into an opportunity to build a strong team by not micromanaging and allowing your team members to use their specific job-related expertise.
- Understand your team members’ individual motivations. In theory, each member wants to complete the project on time and on budget, and wants to meet the project’s goals. In practice, it’s much more complex. As a good leader, you must take time to understand your team members’ individual motivations. Comprehending their ambitions will help them trust you and will help you better understand how to utilize their unique talents.
- Don’t embarrass your team. In sports you hear a lot about “player’s coaches.” One of the characteristics these coaches share is they never embarrass their players in front of the media. They may take them aside in private and lay into them, but in public, this never happens. You can learn a lot from this. There are stakeholder demands, overruns, limited resources, etc. But no matter what, don’t use these things as an excuse to make a scapegoat out of one of your team members. It’s a really quick way of destroying a strong project team’s morale and cohesiveness.
- Be flexible. This is perhaps the most important way to build strong teams. Too often the project plan becomes a rigid document that creates stress, uncommunicative environments and lack of cohesion in a team as a means to protect the project from pitfalls. But inevitably there will be bumps along the project road, so to protect the team from them, you must be adaptable. By focusing on flexibility, you will create strength, which can take many forms — such as increased trust between team members, momentum to continue despite project troubles, and greater problem-solving abilities and initiative among team members.
What steps have you taken to build successful teams?
The views expressed within the PMI Voices on Project Management blog are contributed from external sources and do not necessarily reflect the views and opinions of PMI.
Powered by Facebook Comments