- Functional knowledge. Understanding the fundamental business processes that are added, changed or impacted by a project is an essential competency. An understanding of these business processes allows a project manager to make more effective decisions when it comes to design considerations as well as resolving project issues. But it is a set of skills that one is not necessarily born with. It’s typically acquired through training — many times on-the-job training, for example, in a business process analyst role or a functional role such as manufacturing operator, company accountant or human resources representative.
- Technical expertise. In addition to understanding fundamental business processes, a project manager must also understand the core technologies and supporting tools that enable a successful project outcome. As with functional expertise, we are not born with technical knowledge. Software developer, content designer or software package configuration specialist are just some of the roles where one can accumulate technical expertise.
- Project management experience. Back when I became a project manager, the only real avenue for gaining competency was by serving as a project manager. Today, there are many outlets for gaining exposure to project management in preparation for actually leading a project. Acquiring a certification such as a Project Management Professional (PMP)®, taking training courses on specialized project management practices or serving in a project management office (PMO) role are some examples of professional training opportunities that exist today.
- Leadership. Larry Ellison, the founder of Oracle, once said, “I had all the necessary disadvantages to be successful.” Mr. Ellison struggled from modest beginnings to lead a global software company. It is common for project managers to face uncertainty, adversity, conflict and many other challenges every day on a project. Their personal tenacity, durability and creativity can have a large bearing on the overall success of a project. To a great degree, being a leader — the foundation of a project manager — is born of our inherited behaviors as well as our early position and experiences in life.
The views expressed within the PMI Voices on Project Management blog are contributed from external sources and do not necessarily reflect the views and opinions of PMI.
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