Communication

OS X Server: How to set up the Mail service

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by: Jesus Vigo Email. The ubiquitous mass communication medium that’s used the world over for relaying important information and staying in touch with contacts. It’s the lifeblood of an organization and generally regarded as an essential business tool. Make no mistake… email is serious business! And managing email services can be difficult considering the multitude of…

Virtual Requirements Meetings: Painful or Practical?

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by:  Angela Wick PAINFUL! DEFINITELY! The idea of sitting through a requirement workshop via teleconference seems like torture. Virtual requirements meetings tend to bottleneck our ability to effectively collaborate. Attendees and facilitators: dread the dead air and the anonymous beeps in and out: “Hello, this is Angela. Who joined?” “Bob. Bob? Bob, are you still…

Break IT ‘glass houses’ by making communications with end users transparent

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By Mary Shacklett The evolution of IT staff and end user communications is morphing into positive relationships that facilitate direct dialogue and collaboration. Here’s how CIOs can lead this transformation. The “glass house” of IT originated in the 1950s, when enterprises began constructing glass windows that allowed visitors to peer into their computer rooms at…

How I Solve Problems

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By Risa Fogel One of the most stressful times in a person’s career is when they have to tell someone above them in the corporate hierarchy, “We have a problem.” As someone who has both delivered and received this message, I know the problem can be anything from a fairly insignificant miscommunication to a major…

Cloud computing: Silver lining

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IN 2004 Amazon, then a $7 billion-a-year online retailer, was starting to build up a technology infrastructure to serve other companies as well as itself. Ten years later, Amazon Web Services (AWS), launched in 2006, is adding enough servers and other gear every day to power the Amazon.com of ten years ago. This breathtaking investment…

The Power of Now

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Written by  Charles Gallagher “Time isn’t precious at all, because it is an illusion. What you perceive as precious is not time but the one point that is out of time: the Now. That is precious indeed. The more you are focused on time—past and future—the more you miss the Now, the most precious thing there…