Sacrificing quality… Why does it happen so often?

“There’s never enough time to do it right first time but there’s always enough time to go back and do it again.”

To me that statement is just not logical, all too often this little quote is what happens in reality.  Even though history shows that short cuts more often than not mean you’re gonna have to go back and fix the mess later.

I’m no psychologist so I’m not going to try and work out why humans behave this way, but here are a couple of tips that may help curb or avoid the behavior.

Governance – I know to some it’s a dirty word, but if it’s not in place, chaos is sure to result.  Share the practices with the team and give them all roles in monitoring it’s use.

Ask why – when rework rears its ugly head, ask the question ‘why?’ Don’t lay blame or embarrass anyone, treat it as a lessons learned exercise, but do it every time and include the whole team.  As a group determine why the current governance practices did not stop it from happening and what can be done differently in the future.

Implement – Don’t just have the discussion to make a point, follow through and put the change in place. Encourage the whole team to live it and police it.

Don’t leave these to the end, do them throughout the project, you will find greater results.

How is your project governance?  Does the whole team share the responsibility?


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