“A user will tell you anything you ask, but nothing more.” – unknown
The quote above from a very smart unknown person is so very true.
The key to finding out the real story is look for more than what they tell you in the first place. Consider yourself an investigator, you need to look for more than what’s on the surface. A detective always uses more information and resources than just the statement of a witness to get to the bottom of a problem.
You can find some tips on getting to the root of the problem here.
But once you have found your way to the root cause of the problem you need to make sure you document all the possible requirements to solve that problem. Missing requirements can only lead to disaster.
Use this checklist to make sure you have covered and assessed all the possible requirements.
Access your Requirements Completeness Checklist valued at $25 for FREE Now!
Powered by Facebook Comments